About Us

Our Story

Connecting Uganda, One Hotspot at a Time

Founded in 2023, FastNetUG was born from a simple observation: students, families, and small businesses around Nabisunsa deserved affordable, reliable internet access without the complications of traditional ISPs.

What started as a small WiFi hotspot operation in Namuli Hostel has grown into region's fastest-growing WiFi network, serving over 1,000 active users across Kampala and surrounding areas.

Our founder saw students struggling with expensive data bundles and unreliable home internet. This inspired the creation of FastNetUG - a service that puts connectivity first, with transparent pricing and no hidden fees.

Today, we're proud to be the go-to WiFi solution for student hostels, families, and small businesses who need fast, affordable internet that just works.

Our Mission

To bridge the digital divide in Uganda by providing fast, affordable, and reliable WiFi access to students, families, and small businesses.

Our Vision

To become Uganda's leading WiFi network provider, creating a connected society where every student can access online learning resources, every family can stay connected with loved ones, and every business can thrive in the digital economy.

Our Core Values

Reliability

We maintain 99.9% network uptime and provide consistent, dependable internet service that our customers can count on for their daily connectivity needs.

Affordability

We believe quality internet should be accessible to everyone. Our transparent pricing and flexible packages ensure you only pay for what you need.

Customer First

Every decision we make puts our customers first. From our 24/7 support to our user-friendly packages, we prioritize your connectivity experience.

Innovation

We continuously upgrade our infrastructure and adopt new technologies to deliver faster speeds and better coverage to our users.

Security

We implement advanced security protocols to protect your data and ensure safe browsing for all our network users.

Community Impact

We're committed to empowering local communities by providing internet access that enables education, business growth, and social connections.

Meet Our Team

The tech-savvy experts behind your connectivity

Alex Namurinda

Founder & CEO

Kasumba Mark

Head of Network Operations

Achan K

Project Agent - Kasalita Hostel

Habib Ssemakula

Project Agent - New Hostel

Prossie M

Project Agent - Herman Hostel

Michael Kunta

Project Agent - Lower Herman

Our Journey

Key milestones in our network expansion

Nov 2023

FastNetUG launched with first WiFi hotspot in Namuli Hostel, serving 30 students

May 2024

Expanded to wing 2 of Namuli Hostel with 50+ active users

Oct 2024

Reached 1,00 users milestone and expanded to 2 more Hostels

March 2025

Upgraded to fiber backbone infrastructure and achieved 99.9% uptime

May 2025

Expanded to 10+ hotspot locations and mobilized a strong 24/7 customer support